Think about how many times you put your washing machine to use every week. Your washing machine is one of the heavily used appliances in your home and works hard for you and your family in ensuring you have clean clothes to wear every day.
If your washing machine is experiencing any of the following symptoms, it may be time to call a professional. Ortega’s wants you to be able to recognize these signs:
1. The washing machine makes a loud noise.
You will recognize this sound right away. If you hear a loud noise and the wash machine is shaking, your washer may be off balance. Open the lid of your wash machine and check that the clothes are dispersed evenly. If the noise still persists try moving the washer so the machine is even on the ground. If you continue to hear noise, the wash machine drum or mount may be failing and need to be repaired by an expert.
2. No water filling the drum.
If the wash machine drum is not filling up with water, there are a few causes. The first thing to check would be your water hose and next to see if there is a clogged filter. Seeking professional advice is the safest option if the issue still persists.
3. The drum isn't spinning.
If the drum isn't spinning or turning in your washing machine you may have an issue with the belt or lid. This is one of the more difficult part on a washing machine repair.
4. Water remains in the drum.
One the laundry cycle ends your clothes should be semi-dry and no water visible. Clothing pieces can block the pump from draining, so check to see if this is the issue. Replacing the water pump is another option I this issue persists. Replacing this part on the washing machine can be promptly done by a professional.
Were all a bit mechanically inclined sometimes. And the inside components of a washing machine is like solving a rubix cube sometimes.
When in doubt call the experts at Ortega’s Appliance Service. One of our friendly service techs will arrive on-time and will take the time to go over the issue with you (materials and labor).
Being a homeowner has its perks until your appliance fails you and the landlord has to act quickly! When you call Ortega’s Appliance, one of our technicians will ask you if your appliance is still covered under warranty.
Please note, if you attempt to repair your appliance yourself while your appliance is still under warranty, you may void whatever coverage you have remaining. This means if the equipment breaks down again, you won’t be able to apply the appliance warranty to help cover the repair cost in the future.
Don’t wait until your appliance fails to figure out your warranty guidelines and timeframe.
Check Your Receipts and User Manual
Most all new appliances offer a 1-year manufacturer’s warranty, so if it’s been less than 365 days than you are most likely still covered. Also, if your appliance breaks down within the first 30 days of purchase, the shop you purchased it from might accept an exchange or return. Be certain to save your receipt and user manual for any extended warranties. Call to inquire about the store’s return policy to confirm the warranty if you have any concerns.
Check the Manufacturer’s Website
If you’ve thrown out or misplaced your receipts for your appliance purchase, the manufacturer’s website is the next best place to check. Here, you can verify the length of the limited warranty and discover extended warranty coverage. You can also find the support telephone number to directly contact the manufacturer with any questions.
Contact the Retailer
To retrieve specific details about your transaction, try contacting the retailer directly. You can also request about any customer rewards programs you might be a part of that provide an extended warranty or return period.
Schedule Your Appliance Repair Today
No matter the warranty coverage, we need our appliances to run our household. Don’t try to fix your appliance on your own. Leave the tough job to an Ortega’s expert. This will prevent voiding an active warranty. We give you your time and comfort back knowing that we will get things done right the first time.
To schedule your appliance repair in Santa Fe or Albuquerque, please contact Ortega’s Appliance at (505) 884-9177 today.
Since 1975, Ortega’s Appliance Services has offered high quality appliance repairs, parts, and customer service to the Albuquerque area. We pledge prompt, professional service, ethical business practices, and fair prices to every customer, every time.We service 30+ classic and luxury appliance brands, and our customers count on our expertise to restore their appliances to top performance.